Policies
ALL SALE ITEMS ARE FINAL SALE AND NOT ELIGIBLE FOR RETURN OR EXCHANGES.
Items must be in perfect condition to be accepted for return. No makeup or deodorant stains, perfume, dog hair, cigarette smell, or stains of any kind will be accepted.
Return Instructions
The customer is responsible for return shipping costs. Options are USPS and UPS.
If you wish to return an item please send an email to sundancestyleco@gmail.com with images of the product, then simply ship your item to:
Sundance Style Co, 120 S Main St. PO BOX 389, Worthing, SD 57077
Once we receive your return, please allow 5-7 days for us to process your return. Once processed, your store credit will be emailed to you.
Damaged Items
Damaged items must be reported within two days of the receipt of your order. Please email us at sundancestyleco@gmail.com and forward photos of any damage.
Color variation of merchandise due to computer monitor resolutions, lighting, and photography lenses are not qualified as damaged.
Basic Return Rules:
- Returns accepted for 14 days
- Customer provides return shipping
- No restocking fee
- No final sale items
Shipping Policy:
If your package is lost in transit please email us at sundancestyleco@gmail.com so we can file a claim for the package. Once the investigation is complete and your package cannot be located we will reship your items and if they are not available we will refund you for your order. USPS mail must be in transit for 15 days before we can file a claim for the missing package.
**Please note we are not responsible for stolen packages. If the shipping carrier confirms delivery we are unable to issue a refund. If products are marked as delivered, you will need to contact the carrier regarding your package.
We are not responsible for any delays caused by our mail carriers and will not refund shipping charges if USPS or UPS does not meet their guaranteed shipping times. Please contact them directly if your items are not delivered on time.
USPS 1-800-275-8777
UPS 1-800-742-5877
Please contact us at: sundancestyleco@gmail.com if you have any questions!
Please allow 24 hours to respond! We will try to reply as promptly as possible.
If you have any questions about shipping or returns, please send an email to sundancestyleco@gmail.com. Thanks so much!